Frequently Asked Questions
Get Clarity on Repairs, Maintenance, and Purchases.
We would always recommend you book in a service call to see if the appliance is worth repairing. In most cases, it’s worthwhile and can be achieved at a much lower cost than replacing. There are occasions, however, where spare parts may no longer be available – we will let you know if this is the case.
If parts need to be ordered in for you, we will schedule a time to return and complete the repair once they’ve come in – don’t worry, you won’t be charged a call-out fee twice.
We do not offer refund, return or exchange of parts that have been ordered in
We charge $33 incl. GST for every 15 minutes and typically, we have most of our repairs completed within 30 minutes.
Most of our repairs are carried out within 30 minutes.
We charge a call out fee, as well as labour and parts. Use our call-out cost calculator to see what it will cost you.
Book a Repair
If your appliance is experiencing issues, don’t hesitate to reach out to our team and book a repair using our form for an obligation-free estimate. Visit our service page for more of our appliance repairs.
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